At Tech Roughs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and purchase our products. By using our website and services, you consent to the practices described in this policy.

Information We Collect:

  1. Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your orders and provide customer support.
  2. Device and Usage Information: We may collect information about your device, browsing actions, and patterns when you visit our website. This includes your IP address, browser type, operating system, and pages viewed. This helps us enhance your browsing experience and improve our services.
  3. Communication Data: If you contact us via email or other communication channels, we may retain the content of your communication along with your contact details to respond to your inquiries and provide assistance.

How We Use Your Information:

  1. Order Processing: We use your personal information to process and fulfill your orders, including shipping, payment processing, and order confirmation.
  2. Customer Support: Your information helps us provide efficient customer support, address your inquiries, and resolve any issues you may encounter.
  3. Marketing Communications: If you opt in, we may use your email address to send you updates, promotions, and product information. You can unsubscribe from these communications at any time.
  4. Analytics and Improvements: We analyze device and usage data to improve our website’s functionality, user experience, and product offerings.
  5. Legal Compliance: We may use your information to comply with legal obligations, enforce our terms of use, and protect our rights or the rights of others.

Information Sharing:

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and shipping partners.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

Your Choices:

You can manage your communication preferences by opting in or out of marketing emails. You can also update your account information and address book at any time.

Changes to this Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any revisions will be posted on this page, and the effective date will be updated accordingly.